Gravel Base Ltd supplies gravel, sand, soil and aggregates across the United Kingdom through this website. This page explains what we do with your personal information, why, and what you can ask us to do about it.
We are the data controller for the personal information described on this page.
Prices and availability depend on where you are. When you enter a postcode we store it together with a session identifier, your IP address and your browser's user agent string. We use this to show the right prices, to work out which depots can serve you, and to see which areas we are asked about most often.
We collect the name, delivery address, billing address, email address and telephone number needed to fulfil and invoice the order. We keep a record of what was ordered and where it went.
We store your message, your email address and your IP address, so that we can reply and so that we can trace abuse of the form.
We record which products are viewed in a session, and which are viewed together. This tells us what to show alongside each other. The record is tied to a session identifier, not to your name.
| Basis | What it covers |
|---|---|
| Performing a contract | Order details, delivery address, contact details. Without them we cannot deliver. |
| Legitimate interests | Postcode lookups, browsing records, and the IP addresses kept with orders and form submissions. Used to run the shop, show relevant products and protect the site from abuse. |
| Your consent | Analytics and advertising cookies. Only used if you agree, and you can withdraw at any time. |
| Legal obligation | Invoices and sales records, which we must keep for tax purposes. |
We do not sell your personal information.
If you agree to analytics and advertising cookies, information about your visit is shared with Google (Google Ireland Limited and Google LLC). We use Google Analytics 4 to measure how the site is used, and Google Ads to measure which adverts lead to orders. Google receives your IP address, the pages you view, and an identifier stored in your browser.
We also share data with the suppliers who deliver your order, our payment provider and our hosting provider.
Google may process data outside the United Kingdom, including in the United States. These transfers rely on the UK extension to the EU-US Data Privacy Framework and on standard contractual clauses.
| Information | Kept for |
|---|---|
| Orders and invoices | At least 6 years, to meet HMRC requirements |
| Contact form messages | Proposed: 2 years |
| Postcode and browsing records | Proposed: 12 to 24 months |
| Your cookie choice | 12 months if you accept, 14 days if you decline |
Under UK data protection law you can ask us to:
If you are not satisfied with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk, by calling 0303 123 1113, or by writing to Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. We would ask that you contact us first, so we have a chance to put it right.
We update this page when our processing changes. This version was published on 26 August 2026.
A cookie is a small file your browser stores when you visit a website. Some are needed to make the shop work. Others measure how the site is used, or help us see which adverts lead to orders. The second kind is only used if you agree.
When you first arrive we ask you to choose. Nothing beyond the necessary cookies is set until you do.
These are always used. Without them you could not enter a postcode, keep a basket, or complete an order.
| Name | What it does | How long it lasts |
|---|---|---|
| ASPSESSIONID… | Keeps your session on the server, so your basket and postcode stay with you as you move between pages. | Until you close your browser |
| userpostal | Remembers the postcode you entered, so prices and delivery options stay correct. | 30 days |
| CookieAccept | Records the choice you made in the cookie banner, so we do not ask again straight away. | 12 months if you accept 14 days if you decline |
These are only set after you select Accept. They are provided by Google.
| Name | What it does | How long it lasts |
|---|---|---|
| _ga | Google Analytics. Tells returning visits apart from new ones. | 2 years |
| _ga_WQ29Z8SSSZ | Google Analytics 4. Keeps the state of your visit. | 2 years |
| _gcl_au | Google Ads. Records whether a visit came from one of our adverts, so we can see which adverts lead to orders. | 90 days |
Our Google Analytics property is G-WQ29Z8SSSZ and our Google Ads account is AW-11022865820.
You can delete cookies in your browser settings at any time. If you delete the CookieAccept cookie, we will ask you again on your next visit.
Changing your mind takes one click. This clears the choice stored in your browser and brings the banner back, so you can decide again.
Our privacy policy explains what we do with personal information generally, how long we keep it, and what rights you have.
© Copyright 2026. Powered by Gravel Base Ltd
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Enter your postcode to see availability and prices in your area. The first part is enough – for example EC1A or M20.